Slot Bunny
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Contact and About Us | Slot Bunny Casino UK Support

Slot Bunny is a licensed online casino built with British players in mind. Here is who we are, how we operate and how to reach the team.

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Who we are

Slot Bunny is operated by Keen Sage International Limited (registration number 92606, registered in Samoa). The brand is built for British players who want a tidy, modern home for slots, real-dealer rooms and GBP-friendly banking.

The team brings together experienced casino operators, product designers and customer support specialists. The shared goal is simple: build a casino that is fast, fair, easy to use and genuinely enjoyable for UK players.

Licensing and regulation

Slot Bunny is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202505052-FI2. We have passed every regulatory compliance review and are legally authorised to operate games of chance and wagering for British players.

Our games run on certified random number generators audited by independent labs, our payment flows are protected by TLS encryption and our identity verification process meets industry-standard anti-money-laundering and know-your-customer obligations.

Our promise to players

Every promotion is designed with clear terms, sensible wagering and no hidden traps. Where a bonus has a maximum cashout, a time window or a contributing games list, the detail is shown before you opt in.

Withdrawals are processed quickly. Crypto cash-outs typically clear in 15 minutes, e-wallets within a few hours and bank transfers within one to three working days via Faster Payments. The cashier shows minimums and maximums up front so there are no surprises.

Responsible gambling

We treat responsible gambling as a baseline rather than a feature. Every account includes deposit limits, loss limits, session timers, cooling-off periods and self-exclusion. Reductions take effect immediately and increases require a 24-hour cooling delay.

If gambling stops being fun for you or someone close to you, free, confidential help is available 24/7 from GamCare on 0808 8020 133.

Contacting us

The fastest way to reach our team is the in-site live chat, available 24/7 with an average response time under two minutes. You can also email us through the contact form on this page and we aim to respond to every enquiry within 24 hours.

If you have a complaint, please tell us. We take complaints seriously and will work with you to resolve the issue. Where we cannot reach a resolution, you have the right to escalate to our regulator.

Press and partnerships

Press enquiries are welcome and should be sent through the contact form with PRESS in the subject line. We are happy to comment on industry topics and to contribute to broader conversations about player protection and responsible gambling.

Partnership enquiries from media networks, payment providers and game studios are also welcome.

Address and entity

Slotbunny is owned and operated by Keen Sage International Limited, registration number 92606, registered in Samoa.

For any formal correspondence, please request the registered address through the contact form and we will reply with the full details and the named contact for service.

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